With jobs at a premium, many of us are forced to take what we can get. And sometimes what we can get requires even less brain power than our "leisure studies" minor. Here's how to make it better.
There's no getting away from them – dealing with pissed off people at work can be a daily occurrence. Learning to handle them correctly will not only make your life easier, it'll get you ahead.
Our generation hates talking on the phone. Hell, we don't even answer it if we don't know the number. But being able to successfully handle business on the telephone is integral to career success. We'... [more]